For customers without an M CARE Service Agreement MARELEC provides pay-as-you-go Premium Support. This includes both access to a service specialist hotline as well as on-site support. Please contact a service specialist for more information.
Since our pay-as-you-go Premium Support will often work out more expensive for customers than our Service Agreements, we highly recommend that customers explore the best service options tailored to their needs with our M CARE service specialists. Our Service Agreements not only offer first-grade priority service and support. They also provide services for machine calibration and yield optimization, and monitoring to maximize productivity.
We offer extended warranties for our systems and products. Extended warranty options are also available as part of our M CARE Service Agreements at a discount. Please contact our M CARE service specialists for more information.